My Recently Visited Services
This service is to request a modification of an employee's existing technology access, such as a new form in Banner, a new network share, or a new Argos report. Please note, this service must be requested on behalf of an employee by their supervisor.
Request a new online form using Dynamic Forms. Forms can be routed for e-signatures and integrate with Banner.
Remove access for someone from an existing Argos report
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Request assistance moving your computer or telephone equipment to another location on campus.
A software phone, or softphone, is software that can be installed on your Massasoit-issued device or mobile phone to mimic your desk handset.
This service provides consulting, coordination, and management of IT vendors, licensing, and purchases.
The service I need is not listed in the Service Catalog.
The service I need is not listed in the Service Catalog.
Report a problem with a printer on campus such as low supplies or a paper jam.
Report a problem with a current report, including missing data or erroneous results.
This service includes: evaluating Degree Works changes; process automation; and general technical support. Please do not use this service to report error messages.
Request access to an existing Argos report
Modify an existing report by adding output, changing the layout, or adding parameters.
ITS will change an account username one time per semester in accordance with our Account Policy
Report an error that you have received while using one of our enterprise software solutions.
For hiring managers to request ITS equipment, account creation, and other access for new employees.
The service I need is not listed in the Service Catalog.
Request help with a form that is not functioning correctly, displaying incorrect information, or is being misrouted.
Add, change, or delete content on another online medium, such as the Library or Athletics websites.
Use this service to request a post or campaign on social media.
Information Technology Services can provide a wide array of event services for a large variety of event types. Offerings include everything from a small single-microphone setup to a large-scale live stream event in one of Massasoit's theatres. Recording services are NOT provided by ITS, but may be requested from the TV/Radio department.
The service I need is not listed in the Service Catalog.